Tata is one of the biggest players in the Indian EV segment and has a variety of models in its lineup. The company is constantly working towards improving the overall EV ownership experience and upgrading its service centres as part of the plan. Because EVs are different from ICE vehicles, the set of skills and technicians required to service these vehicles is completely different. Here we have a video that shows how the battery pack of a Tata Tiago EV is replaced at an authorised service centre.
The video has been shared by Kallingal Tata, an authorised Tata dealership in Kerala. The video mentions that a 2022 Tata Tiago EV had arrived at the workshop with an issue. Upon inspection, the technicians realised that the car had a faulty battery pack. As the car was still under warranty, the service centre placed an order for a new battery pack.
In the video, we see a brand-new battery pack arriving at the service centre in the back of a pickup truck. The battery was then unloaded using a forklift and carefully taken out of the crate it came in.
After this, the Tata Tiago EV that was facing the issue was brought into the service bay. The EV was placed on a lift, and all four wheels were removed from the vehicle. As this is an EV, the technicians disconnected all the high-voltage cables that power the electric motor. It also appears that they disconnected the battery system.
As we already know, the Tiago EV is not a born-electric vehicle. The battery pack is mounted underneath the floor of the vehicle. The technicians then removed the old battery pack and carefully lowered it to the ground. As seen in the video, it is an extremely heavy unit and needs to be handled with great care. The rear axle was also removed from the vehicle to ensure that the battery pack could be extracted smoothly.
Once the old battery pack was removed, the technicians quickly inspected the underbody and then began installing the new battery pack. The new battery pack was lifted into position and, once aligned correctly, it was securely bolted to the underside of the car. The technicians then connected the battery pack and reattached all the high-voltage wiring.
Once all the connections were completed, the staff connected a laptop to the car to check whether everything was functioning normally. They also checked the health of the battery before starting the vehicle. After this, they started the vehicle and took it out for a test drive.
The Tiago EV recently received an update, but the vehicle seen here is the older version. It is available with 19 kWh and 24 kWh battery packs. The 19 kWh version offers a claimed range of around 226 km, while the larger 24 kWh battery pack offers a claimed driving range of 285 km. Power is sent to the front wheels in both variants.
The video clearly demonstrates how different servicing an EV is compared to servicing an ICE vehicle. It also highlights the specialised techniques and skills required for the job. If technicians have not received the proper training, the chances of something going wrong can be quite high.
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